We have partnered with Ascendant Solutions as their data along with our eTrace® technology allows us to be able to segment our data to ascertain the financial situation of our customers. With this exempt data we can adapt their treatment pathway, to engage sooner and support our customers better to find their way out of debt.
We have partnered with Debt Free Advice as we have a large client base in London.
They also offer face to face support (although this is not currently available due to COVID-19) and offices in London.
They also offer dedicated support to our customers, with a direct phone line facility, they also accept self referrals.
We have partnered with Money and Pensions Service as they offer regulated, independent, and impartial free debt advice, and accept self referrals.
They are also able to support not just those who are in debt, but they also have tools to support those that are worried about getting into debt.
We have partnered with Christians Against Poverty because of the supportive nature of the services that they offer.
Christians Against Poverty will go to your home (they are unable to offer this service currently due to COVID-19) and sit with you to go through your bills with you and help you to produce a realistic plan to reduce your debts, but also focus on priority debts first.
They will also support customers with practical assistance, such as if you do not have enough food, they will buy food for you, if you need furniture, they will find it for you.
We partnered with Policy in Practice as they believe the welfare system can work more effectively and help people towards greater independence.
Their award winning Benefit and Budgeting Calculator simplifies a complex system, helping customers and advisors alike to understand the steps to take to grow financial resilience.
We have partnered with Welfare Together to help us support vulnerable customers.
They have a specialised team to help support vulnerable customers that are in debt, to help them get out of debt with specialised welfare focused pathways.