The Tribunals Courts and Enforcement Act 2007 (TCE) was introduced on 6th April 2014.
We are now required to issue customers, a Notice of Enforcement, upon receipt of an instruction from the Council. This provides an opportunity to resolve the matter with our offices, prior to a visit by an Enforcement Agent.
For each instruction issued during the compliance stage, a fee of £75 will be charged. Independent debt advice information and methods to pay are detailed on the reverse of the Notice you will receive. We wish to work with customers to resolve this matter, so please do not let this stage pass without contact.
Following the compliance stage, if full payment or a satisfactory arrangement to pay has not been agreed, the case will be passed to an Enforcement Agent to visit the premises. This attendance will incur a fee of £235 (plus 7.5% of any debt amount over £1,500), and the Enforcement Agent will be required to collect full payment or take control of goods. Where the amount cannot be paid in full, the Enforcement Agent will attempt to enter into a Controlled Goods Agreement, whereby goods will be left at the premises subject to an arrangement to pay.
If full payment or a satisfactory payment agreement is not made, the Enforcement Agent may remove goods for sale at public auction. At this stage a further fee of £110 (plus 7.5% of any debt amount over £1,500) will be applied. The actual costs incurred from the storage and sale by auction of goods will also be recoverable from the debtor.
Should you not strictly adhere to an arrangement your case will move to the next stage of recovery.