Our online account facility enables you to make a payment, enter into a payment plan, check your balance, download a statement or request a callback. You will need your Reventus Reference Number (Case ID) and your Council Reference number for this service and this information is contained in our correspondence to you.
Reventus Limited can accept payments from most major debit or credit cards. We DO NOT accept American Express or Diners Card.
All payments are subject to the following conditions:
Please note if this payment is not sufficient to pay the debt in full or in accordance with a current agreed payment plan, then it will not prevent further action being taken to recover the debt and you may incur further charges.
Once your payment has been received and identified via your Reventus case reference number, the amount paid will be allocated. Payment may be re-allocated to other current debt held for you.
Reventus Ltd will not accept liability for any payment not reaching your account due to an incorrect reference number being quoted.
Reventus Ltd will not accept liability if a payment is refused or declined by your card provider (due to either incorrect card details being provided or insufficient funds being available).
Should your card provider decline payment, Reventus Ltd is under no obligation to bring this fact to the account holder's attention and it is the responsibility of the account holder to check with their card provider in order to verify that the payment has been deducted from their account.
Where an overpayment occurs as a result of a change in liability, the excess amount collected will be passed to our Client. Any refund requests should be made directly to our Client.
Confirmation of Payment
Please note that after making payment, you may print screen/screenshot to reflect the payment authorisation. You can also download a statement of account within the Payment Portal to reflect your payment history and your account balance. Please note, statements are issued on a case reference basis and may not reflect your total debt position. Successful payment will be reflected on your Bank/Card statement as to www.reventus.co.uk or Reventus Limited
Reventus Ltd confirms that data provided during this transaction will only be used for the purpose of recording your payment and is processed in accordance with Payment Card Industry(PCI) standards. The company conforms to the principles of the Data Protection Act 1998 and will ensure that any data held, is used for no other purpose.
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